01
Reduce missed appointments
Send a reminder the day before, with the time, place and how to rearrange. A short text is often all it takes to keep the diary full.
UK business SMS from Orbis Digital
Business SMS, without monthly fees.
Send appointment reminders, order updates, staff alerts, verification codes and campaigns from one straightforward platform. Buy credits when you need them and send in minutes.
Already use Orbis SMS? Log in
- No platform subscription
- Pay-as-you-go bundles
- Your business name as sender
- UK support
5p / SMS
£0 monthly fee
No contract
Trusted messaging for UK businesses of every size
Everything in one place
One clear message to the people who need it
Orbis SMS keeps the practical work of business texting in one browser-based place: credits, contacts, templates, scheduling and delivery information, without another monthly subscription.
02
Keep customers informed
Confirm orders, share delivery windows and let people know when something changes, so fewer customers need to call and ask.
03
Reach opted-in customers
Announce offers, events and reopenings to the contacts who asked to hear from you, with opt-outs handled for you.
How it works
From sign-up to sent in four steps
No hardware, no software to install and no long set-up. Everything happens in your browser.
Buy credits and prepare your audience
Choose a bundle that suits your volume, then import contacts from a spreadsheet and organise them into groups.
- 01 · CREDITSPay as you go
Bundles from 100 messages. Top up when your balance runs low, with no monthly commitment. - 02 · CONTACTSImport and group
Upload a CSV, tidy numbers into the right format and build groups for each kind of message.
Write once, send now or later
Use a saved template or write a fresh message, check the character count and credit cost, then send straight away or schedule it.
- 03 · SENDTemplates and scheduling
Keep common messages consistent and line campaigns up for exactly the right moment. - 04 · REVIEWDelivery and usage
See what was sent, delivery information where available, and how many credits you have left.
Made for real work
The messages your business sends every day
A text is often the simplest next step. These are the jobs UK businesses use Orbis SMS for most.
Cut missed appointments with a timely text the day before, sent automatically at the time you choose.
Keep customers informed from order to doorstep and cut the where-is-my-order calls.
Promote offers, events and new stock to customers who have chosen to hear from you.
Reach your whole team fast with shift changes, cover requests and urgent notices.
Polite, timely reminders that help invoices and balances get paid without awkward calls.
Confirm sign-ups and protect logins with one-time passcodes sent by text.
Boost attendance at classes, open days and events with a timely reminder and key details.
Let customers know where their query, repair or application stands without waiting on hold.
The everyday toolkit
Useful features, without the theatre
Everything here has a job: helping you reach customers and colleagues clearly, and stay on the right side of the rules while you do it.
Bulk SMS
Reach hundreds or thousands of people at once from a simple web portal. No software to install, no monthly platform fee…
Learn moreSMS Campaigns
Group your audience, write a message that earns attention and send it now or later. Every campaign is saved so you can…
Learn moreScheduled SMS
Prepare your messages when it suits you and have them delivered when it suits your customers. Scheduling is built into…
Learn moreContacts & Groups
Import contacts from a spreadsheet, sort them into groups and send to exactly the right people every time.
Learn moreSMS Templates
Write your best messages once, save them and reuse them whenever you need. Templates keep your tone, details and…
Learn moreSender ID
A recognisable sender name tells customers who is messaging them before they open the text. Request a branded sender ID…
Learn moreDelivery Reports
Each text you send is logged in your message history with its status. Where networks return delivery information, you…
Learn moreOpt-out Management
When someone asks to stop receiving your marketing texts, Orbis SMS records it and suppresses that number from future…
Learn more
Less chasing, more doing
Fewer no-shows, fewer "where is my order?" calls
Most texts are read within minutes. A well-timed reminder or update answers the question before the customer has to ask it, and frees your team for the work that matters.
- Schedule reminders ahead of every booking
- Send updates to one person or thousands
- Show your business name as the sender
Bookings meet reminders
Take bookings with Orbis Meet and confirm them with Orbis SMS
Orbis Meet lets customers book time with your business. Orbis SMS makes sure they turn up, with confirmations and reminders by text. Together they cut scheduling admin on both sides, as part of the same Orbis Digital range.
Industries
Made for the way UK businesses really communicate
From one-person salons to multi-site retailers, Orbis SMS fits the messages your sector sends.
Industry
Healthcare & clinics
Appointment reminders, clinic updates and short-notice slots for patients.
Industry
Dental practices
Recall prompts, appointment reminders and practice news for NHS and private dental teams.
Industry
Salons & beauty
Booking confirmations, reminders and rebook prompts for salons, barbers and therapists.
Industry
Restaurants & hospitality
Table confirmations, event promotions and shift alerts for venues and hospitality teams.
Industry
Retail & ecommerce
Order updates, collection notices and opted-in offers for shops and online stores.
Industry
Trades & home services
Visit confirmations, service reminders and payment nudges for trades and home services.
Industry
Schools & education
Closure alerts, trip reminders and parents' evening notices for schools and colleges.
Industry
Property & lettings
Viewing confirmations, maintenance notices and rent reminders for agents and landlords.
A clear commercial model
Pay for SMS credits. Not a monthly seat.
Standard SMS is built around bundles. Buy what you need, top up when your balance runs low and keep the commitment proportionate to your usage. Advanced services are quoted individually.
- No platform subscription
- No long-term contract
- Every live feature included
- Card payment in the portal
Most popular
500 SMS bundle
£30 one-off
6p per SMS · no monthly fee · no contract
- Send one-off messages and campaigns
- Contacts, groups and CSV import
- Templates and scheduling
- Sender ID requests
- Delivery information and reports
- Automatic STOP handling
Security & trust
Trusted messaging, handled responsibly
Business SMS only works when recipients trust it. These checks protect your customers, your brand and the networks.
Approved sender IDs
Sender names are checked before use, so nobody can send texts that pretend to be your business.
Consent and opt-outs
STOP replies are recorded and respected automatically, helping you meet PECR and UK GDPR expectations.
Account checks
New accounts are reviewed and unusual content is flagged, keeping the platform free of spam and scams.
Payments by Stripe
Card payments are handled by Stripe. Orbis SMS never stores your card details.
The Orbis Digital ecosystem
More tools to run, connect and grow your business
Orbis SMS is part of a growing range of practical business technology from Orbis Digital. Manage staff with Orbis Shift and Orbis HR, let customers book with Orbis Meet and bring your communications and hosting together with one UK provider.
Orbis Shift
Staff rotas, leave, time clock and timesheets for shift-based teams, with unlimited employees.
Learn moreOrbis HR
Employee records, absence, documents and HR workflows for growing UK businesses.
Learn more
SMS guides
Business texting tips & compliance advice
Compliance
SMS marketing rules in the UK: PECR, consent and opt-outs
How PECR and UK GDPR apply to marketing texts, when you need consent, how the soft opt-in works and how to handle opt-outs.
Getting started
What is an SMS sender ID and how do you get one?
Alphanumeric and numeric sender IDs explained, including approval, character limits, replies and how to pick a trustworthy name.
Best practice
How to write appointment reminder texts that people act on
What every reminder should include, sample wording for different sectors, and the mistakes that make people ignore or distrust texts.
FAQs
Common questions
No. There is no platform subscription and no contract. You buy SMS credit bundles when you need them and each standard text uses credits from your balance.
Bundles start from 100 messages, and larger bundles bring the price down to 5p per standard SMS. Long messages and some special characters use more than one credit, which the portal shows before you send.
Yes. You can request an alphanumeric sender ID, such as your trading name, from the portal. Requests are checked and approved before use to protect recipients and keep the network trusted.
Only people who have given consent, or existing customers under the soft opt-in rules, and every marketing message must include a simple way to opt out. Orbis SMS records STOP requests and stops further sends to those numbers.
Yes. You can write a message or campaign now and schedule it for a later date and time, for example the day before an appointment or the morning of a sale.
No. Orbis SMS runs in your browser. Import contacts from a spreadsheet, choose a template or write a message, and send. A developer API is on the roadmap for teams that want to integrate their own systems.
Credits stay on your account for you to use as you need them. If that ever changes for new purchases, we will make it clear before you buy.
Yes. Orbis SMS is provided by Orbis Digital Ltd, a UK company (No. 17116737), with UK support by email and phone.